Skip to main content.

FREEPHONE 24-hour National Helpline: 0800 027 1234

Privacy Policy

Edinburgh Women’s Aid Privacy Policy

The Data Protection Act

Any personal data collected through this website will be treated as confidential in line with the principles of the Data Protection Act 1998. We have a legal duty to protect any information we collect from you. We use leading technologies to safeguard your data, and keep strict security standards to prevent any unauthorised access to it. We do not pass on your details to any third party or government department unless you give us permission to do so.

Collection and Use of Personal Information

We collect two kinds of information from visitors to this site: Personal details in connection with and sign ups present on the website, and site usage information from session cookies and log files.

Cookies and Website Traffic Analysis

When users enter the www.edinburghwomensaid.co.uk website their computers will automatically be issued with ‘cookies’. Cookies are text files which identify users’ computers to the Edinburgh Women’s Aid’s server. The website then creates “session” cookies to store some of the preferences of users moving around the website, e.g. retaining a text-only preference. Cookies in themselves do not identify individual users but identify only the computer used and they are deleted on departure from the website.

Many websites do this to track traffic flows, whenever users visit those websites.

The www.edinburghwomensaid.co.uk website uses cookies to measure use of the website including number of visitors, how frequently pages are viewed, and the city and country of origin of users. This helps to determine what is popular and can influence future content and development.

The information collected by Edinburgh Women’s Aid will include IP Address, pages visited, browser type and operating system. The data will not be used to identify any user personally.

Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised services cannot then be provided to that user.

Log files

Log files stored on Edinburgh Women’s Aid’s web server allow the recording and analysis of users’ use of the website. Log files do not contain any personal information.

Third Party Intermediaries

We use an outside contractor to manage our user database. This company does not retain, share, store or use personally identifiable information for any secondary purposes.

Service Providers

We partner with other third parties to provide specific services. For example database development, push mobile technology and hosting. When the user signs up for these particular services, we share names, or other contact information including mobile number and full contact information with the third party service providers so that the third party can supply these services. These third parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.

Links

This Website contains links to other sites. Please be aware that we, Edinburgh Women’s Aid, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Website that collects personally identifiable information. This privacy statement applies solely to information collected by this Website.

Surveys and competitions

From time-to-time our site requests information from users via surveys or competitions.  Participation in these surveys or competitions is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and address), and demographic information (such as postal code). Contact information will not be shared with any third parties unless we give prior notice and choice. Though we may use an intermediary to conduct these surveys or contests, they may not use users’ personally identifiable information for any secondary purposes.

Correcting/Updating/Deleting/Deactivating Personal Information

If a user’s personally identifiable information changes (such as postal code, phone, email or postal address), we provide a way to correct, update or delete/deactivate users’ personally identifiable information. Individuals registering for news and information from Edinburgh Women’s Aid have the right make a subject access request for their personal data processed by Edinburgh Women’s Aid for those purposes.

Users Under 18

If you are under 18, please ensure that you obtain your parent/guardian’s consent beforehand whenever you provide personal information to the website. Users without such consent are not allowed to provide us with personal information.

Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users via email or by posting a notice on our Web site for 30 days.

Contact Information

If users have any questions or suggestions regarding our privacy policy, please contact us.