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If our lines are closed or busy call the 24-hour National Helpline on FREEPHONE 0800 027 1234

Contact us

Talk to us

 

** Please Note: Our office drop-in service & helpline will be closed on the upcoming bank holidays: Friday 29th March through to Monday 1st April. We will then be back to operating on our normal operating hours from Tuesday 2nd.

If you require support on any of these days please leave a message on our 24-hour voicemail 0131 315 8110 (option 1) or email us at duty@edinwomensaid.co.uk and we will get back to you when we are back. If you don’t feel you can wait to speak to someone, please reach out to the national helpline, which operates on a 24-hour basis on 0800 027 1234. Always call 999 in an emergency. **

 

For support or to contact any of our support services, call 0131 315 8110

Helpline Opening Hours:

Mon: 10am – 3pm
Tue: 10am – 7pm
Wed: 10am – 3pm
Thu: 10am – 3pm
Fri: 10am – 3pm
Sat: 10am – 1pm
Sun: Closed

Outside of opening hours, or when are phone lines are busy, please leave a message on our 24-hour answer machine or email us at duty@edinwomensaid.co.uk.

For general office enquiries or any other enquiries not related to support/accessing our services, email info@edinwomensaid.co.uk or call our business line on 0131 315 8111 (Monday to Friday: 9.30am – 4.30pm)

 

Office Drop-in Opening Hours:

Mon: 1pm – 3pm
Tue: 2pm – 7pm
Wed: 10am – 3pm
Thu: 10am – 3pm
Fri: 10am – 3pm
Sat: 10am – 1pm
Sun: Closed

 

How to find us

Our offices are based at:

📍 4 Cheyne Street, EH4 1JB, in the Stockbridge area of Edinburgh.

🏢 You’ll find us on the right of the LifeCare building. Please ring the Edinburgh Women’s Aid buzzer when you arrive.

♿ Our waiting area and counselling rooms are wheelchair accessible, on the ground floor. Please note that there are no designated Blue Badge parking spaces on Cheyne Street. Single yellow lines and pay and display spaces are available on side streets. If you are able, please advise if you have any access requirements before visiting us.

🚌 There are several buses that stop in the area: the number 24, 29 and 36 from the city centre. Alternatively, we’re a 26-minute walk from Waverley Train Station.