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If our lines are closed or busy call the 24-hour National Helpline on FREEPHONE 0800 027 1234

Women’s Support

Women accessing our Women’s Support service have a range of choices in how to interact with our service this can be on an ad hoc basis through our Duty service or with an allocated key worker through our localities teams.

The support we provide can fall into the following categories:

  • Risk identification and safety planning
  • Support to look at housing options including, where appropriate, the provision of refuge accommodation
  • Information about the legal process and support to access legal advice
  • Help to rebuild self-esteem and confidence that may have been affected by domestic abuse
  • Support to help women identify the different tactics perpetrators use and how this has impacted on their health and wellbeing
  • Support to develop additional ways of coping with the impact of the abuse they have experienced
  • Support women with their financial wellbeing
  • Support to help rebuild relationships with children and other family members
  • Supporting women to access support from other agencies and services

Duty Opening Hours

0131 315 8110

  • Mon:  10am – 3pm
  • Tue:  10am – 7pm
  • Wed: 10am – 3pm
  • Thu:  10am – 3pm
  • Fri:    10am – 3pm
  • Sat:     10am – 1pm
  • Sun:    Closed

Due to Covid we are working a bit differently just now with the majority of support being provided by phone, email, webchat and text. The services we normally provide normally provide will resume when it is safe to do so.



- 4 days ago

Could you benefit from talking to our webchat support team? We are online now https://t.co/l4FOIcWm6x #Jealousy #Control #Pressure #LoveBombing #Gaslighting #Stalking #DatingAbuse
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- 4 days ago

VACANCY: Family Support Worker - 21 hrs p/wk. Closing date: 9am Fri 6 Aug. This role provides support to children and young people who have experienced domestic abuse. To find out more, and to apply... https://t.co/amNW9nfg4C
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- 6 days ago

VACANCY: We are looking for a 24-hour Refuge Support Worker. Closing date: 9am Mon 9 Aug. In this role you’d be providing a safe, professional and supportive service for women & children, living in our refuge accommodation. Find out more… https://t.co/amNW9mXFd4
h J R

- 9 days ago

@RobertsonTrust: #ChristiePlus10: Suzanne Fitzpatrick of @ISPHERE_HWU & co-author of Hard Edges Scotland provides analysis through the lens of severe & multiple disadvantage, reflecting on where we are now following the momentum which followed the launch of the report. https://t.co/YTFciTq3dv https://t.co/ZhYxyI5Ac8
h J R