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If our lines are closed or busy call the 24-hour National Helpline on FREEPHONE 0800 027 1234

Women’s Support

Women accessing our Women’s Support service have a range of choices in how to interact with our service this can be on an ad hoc basis through our Duty service or with an allocated key worker through our localities teams.

The support we provide can fall into the following categories:

  • Risk identification and safety planning
  • Support to look at housing options including, where appropriate, the provision of refuge accommodation
  • Information about the legal process and support to access legal advice
  • Help to rebuild self-esteem and confidence that may have been affected by domestic abuse
  • Support to help women identify the different tactics perpetrators use and how this has impacted on their health and wellbeing
  • Support to develop additional ways of coping with the impact of the abuse they have experienced
  • Support women with their financial wellbeing
  • Support to help rebuild relationships with children and other family members
  • Supporting women to access support from other agencies and services

Duty Opening Hours

0131 315 8110

  • Mon:  10am – 3pm
  • Tue:  10am – 3pm
  • Wed: 10am – 3pm
  • Thu:  10am – 3pm
  • Fri:    10am – 3pm
  • Sat:     10am – 1pm
  • Sun:    Closed

Due to Covid we are working a bit differently just now with the majority of support being provided by phone, email, webchat and text. The services we normally provide normally provide will resume when it is safe to do so.



- 6 hours ago

@TrainingSwa: Excited to be presenting at 'Support for Women with Learning Disabilities who have experienced Gender-Based Violence' workshop today, hosted by @SCLDNews as part of Learning Disability Week Alongside @EdinWomensAid @shaktiedinburgh & @womensaidSL
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- 5 days ago

You might not have recognised the tactics a partner was using to gain power and control in the early days, but if you need to talk to us now, we are online and ready to help. https://t.co/ELiGaL8GP6 https://t.co/cmlSn9BrXK
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- 6 days ago

Our webchat support service is online until 10pm this evening. Let’s chat. https://t.co/ELiGaL8GP6 https://t.co/XaHtTIdQXT
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- 7 days ago

@thistle_flora: We are recruiting for new Trustees! Please consider @VSScotland if you have a keen interest in placing the needs of people who are victims of crime are at the heart of the justice system https://t.co/taZ0JIi2z8
h J R

- 7 days ago

@scotwomensaid: As we move towards #Election2021 here in Scotland, we want to make this year a turning point for women and children living with #DomesticAbuse. See the video from @SWACEO below for more detail. Join us in calling for change here: https://t.co/bsRgcbkZ3V https://t.co/pwSbPrH9Eb
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